Provide maintenance of computer systems, their operations, and their networking and data communications connections. All field engineer personnel must be able to professionally represent ASCI in interactions with clients, from management to end-users, to provide both remote and on-site maintenance.
High School diploma or G.E.D., or technical degree. 4 years related experience, including 2+ years LAN/WAN and TCP/IP, networking and data communications experience.
Under direction, will install, configure, test, implement, and maintain computer systems, from desk-top to large servers, including network and data communication connections, and associated equipment. Provide diagnostic trouble-shooting, testing, and correction or avoidance of intermediate computer system problems, including related network and data communication issues. Design and document computer systems and operating systems information according to ASCI and client standards, including network and data communications connections. Create and document procedures for the operation and maintenance of multiple and networked: computer systems, basic operating systems information, and related equipment and software. Provide remote or on-site support of computer systems, operating systems information, and related equipment and software. Train ASCI and client staff in the use of systems and related equipment. Lead staff to complete projects. Coordinate with vendors for support and parts as required. Manage inventory of parts and tools as required. Support other Field Engineers as required. Perform other duties as assigned.


